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SpaceCRM / Trust & Security

Enterprise-grade security for teams of every size.

SpaceCRM is built on a security-first foundation. SOC 2 Type II audited, GDPR compliant, encrypted in transit and at rest, with EU data residency available on Business and Enterprise plans.

Active Certifications

03 verified
SOC 2Type II

Independently audited security and availability controls

GDPRCompliant

EU data protection regulation with full DPA support

99.9%Uptime SLA

Backed by a contractual service-level agreement

Compliance & Security

06 pillars

SOC 2 Type II

Independently audited security and availability controls. The SOC 2 Type II report covers a full 12-month observation period and is renewed annually.

GDPR CompliantVerified

Full data processing agreement (DPA) on request. EU data residency available on Business and Enterprise plans. Right to erasure, portability, and access supported out of the box.

Encryption

TLS 1.3 in transit. AES-256 at rest. Customer-managed encryption keys (CMEK) available on Enterprise. Hardware security modules protect signing keys.

Data Residency

EU and US data center regions available. Customer data does not leave the region you choose. Backups encrypted and stored in the same region.

Identity & Access

SAML 2.0 single sign-on, SCIM provisioning, role-based access controls (RBAC), two-factor authentication enforced for all admin accounts, full audit log retention for 2 years.

Uptime

99.9% uptime SLA on Business and Enterprise plans, backed by service credits. Public status page at status.spacecrm.net.

Full Posture

04 signals tracked
Signal
Status
Description
SOC 2 Type II
Verified
Independently audited security and availability controls
GDPR Compliant
Verified
EU data protection regulation with full DPA support
ISO 27001
Pending
Information security management certification
99.9% Uptime SLA
Verified
Backed by a contractual service-level agreement

Sub-Processors

08 vendors
Vendor
Purpose
Location
Amazon Web Services
Cloud infrastructure (EU + US regions)
US / EU
Cloudflare
DDoS protection, CDN, DNS
Global anycast
Stripe
Payment processing
US / EU
Postmark (ActiveCampaign)
Transactional email delivery
US
WhatsApp Business API (Meta)
WhatsApp message delivery
Global
LinkedIn
LinkedIn automation integration
Global
Slack
Notifications integration
Global
Sentry
Error monitoring and performance
US

Updated quarterly. For the full sub-processor agreement and 30-day change notice, see our Privacy Policy.

Security & Compliance

Questions about our security posture?

We respond to security questionnaires within 2 business days. SOC 2 reports and DPAs available under NDA.