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E-commerce
automation.
E-commerce brands lose 70% of carts to abandonment and struggle to turn one-time buyers into repeat customers. SpaceCRM automates cart recovery via email and WhatsApp, runs post-purchase sequences that drive reviews and referrals, and re-engages dormant customers with personalized offers. Brands using SpaceCRM recover 18% of abandoned carts and increase repeat purchase rates by 35%.
Industry
E-commerce
Features
3 tools
Articles
3 guides
Channels
Email + LinkedIn + WhatsApp
Key Features
03 toolsAbandoned Cart Recovery
Recover lost revenue with timely email and WhatsApp reminders for left-behind items.
Post-Purchase Delight
Turn one-time buyers into loyal fans with shipping updates, thank-you notes, and review requests.
Win-back Campaigns
Re-engage dormant customers with exclusive offers and personalized product recommendations.
Benefits
- — Recover 18% of abandoned carts with automated email and WhatsApp reminder sequences
- — Turn one-time buyers into repeat customers with post-purchase review and referral campaigns
- — Re-engage dormant customers with personalized win-back offers triggered by inactivity
- — Track customer lifetime value and campaign ROI across every channel in one dashboard
Related Blog Posts
All articles →Oct 10, 2025
Omnichannel E-commerce Strategies
How to create a seamless shopping experience across email, social, and mobile.
Read more →Sep 25, 2025
Boosting LTV in E-commerce
Tactics to increase customer lifetime value through loyalty programs and automated outreach.
Read more →Nov 05, 2025
Personalized Shopping Experiences
Creating tailored shopping journeys that boost conversion rates and customer loyalty.
Read more →Use Cases
06 use casesWhatsApp campaigns that drive repeat purchases.
Send broadcast campaigns, abandoned-cart reminders and shipping updates over WhatsApp with template approval built in.
Explore →E-commerce lead generation that converts browsers.
Capture emails and phone numbers from store visitors, score them, and trigger personalized sequences that drive sales.
Explore →Cold outreach for B2B e-commerce and DTC brands.
Reach wholesale buyers, partners and DTC customers with personalized email and WhatsApp sequences.
Explore →LinkedIn outreach for DTC founders and partners.
Build a partner and brand-ambassador pipeline on LinkedIn with safe daily limits and AI-written outreach.
Explore →Promotional emails that reach the inbox.
Stop landing in Promotions. Built-in warmup, domain reputation and inbox placement testing.
Explore →Track every wholesale deal and DTC repeat order.
Manage B2B accounts, wholesale orders and repeat-customer lifecycles in a single pipeline view.
Explore →Key SpaceCRM Features
Lead Generation Software
Find, score, and convert more leads with automated prospecting.
Learn more →LinkedIn Outreach Automation
Scale LinkedIn connection requests and follow-ups safely.
Learn more →Unified Sales Inbox
Manage all replies from Email, LinkedIn, and WhatsApp in one view.
Learn more →Workflow Automation
Automate repetitive sales and marketing tasks end-to-end.
Learn more →AI Marketing Assistant
Generate personalised campaign copy in seconds with AI.
Learn more →Testimonials
"We recovered $120K in abandoned carts in the first quarter with SpaceCRM's WhatsApp reminders."
Jessica Torres
CMO, StyleHaven
"Our repeat purchase rate jumped from 22% to 37% after automating post-purchase sequences with SpaceCRM."
Ryan Patel
Founder, GearUp Supply
"The win-back campaign feature alone paid for SpaceCRM three times over. Dormant customers are buying again."
Emily Nakamura
E-commerce Director, PureSkin
Ready to automate growth?
See how SpaceCRM transforms e-commerce teams.