WhatsApp campaigns that drive repeat purchases.
Send broadcast campaigns, abandoned-cart reminders and shipping updates over WhatsApp with template approval built in.
Channels
Email + LinkedIn + WhatsApp
Starting price
$29 / month
Free tier
Up to 500 contacts
Teams
10,000+ using SpaceCRM
Why e-commerce teams struggle with whatsapp marketing
- 01
Customers prefer WhatsApp for order updates and promotions but brands rarely use it well.
- 02
Email open rates on promotional broadcasts are below 18%.
- 03
SMS gets filtered by carriers and lacks rich media support.
- 04
Most WhatsApp tools are not built for e-commerce workflows.
- 05
There is no way to send WhatsApp campaigns from inside the same CRM that holds the order data.
How SpaceCRM solves it
Native WhatsApp Business API integration with Twilio, 360dialog and Wati.
Promotional broadcast campaigns with product cards, images and links.
Abandoned-cart reminders over WhatsApp with 2–3× higher recovery than email.
Two-way conversations inside the unified inbox — no separate WhatsApp tab.
Compliance with WhatsApp Commerce and 24-hour window policies.
SpaceCRM vs the alternatives
| Feature | SpaceCRM | 6 Best Lemlist Alternatives in 2026 (Free & Paid) |
|---|---|---|
| Email outreach | Built-in | Built-in |
| LinkedIn automation | Built-in | Add-on or limited |
| WhatsApp Business API | Built-in | Add-on or third-party |
| Unified inbox | All 3 channels | Email only |
| AI copy assistant | All channels | Email only |
| Inbox warmup | Built-in | Add-on |
| Free tier | 500 contacts | Trial only |
| Pricing starts at | $29/user/month | $59–$99/user/month |
Read the full head-to-head: SpaceCRM vs 6 Best Lemlist Alternatives in 2026 (Free & Paid).
Customer story
DTC fashion brand in New YorkPromotional broadcast open rate of 81% and 4.2× ROI in 60 days
“Email gives us 18% opens. WhatsApp gives us 81%. We will never run a flash sale without WhatsApp again.”
People Also Ask
Yes. SpaceCRM integrates with the official WhatsApp Business API via Twilio, 360dialog and Wati. You never send through grey-route providers.
Yes. Promotional broadcasts can include product cards, images, prices and links. Each contact must have opted in, and the system tracks consent and unsubscribes automatically.
Build a sequence that triggers 1 hour, 24 hours and 72 hours after cart abandonment. Each message can include a direct checkout link and a discount code.
WhatsApp is widely used by international shoppers and increasingly by US consumers under 45. For e-commerce it complements email and SMS — it does not replace them.
Ready to launch
Start running whatsapp marketing for e-commerce today.
Free for up to 500 contacts. No credit card required. Pro plans start at $29/user/month.
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